Contact information

Business Name: ONNI Swim

Website: www.onniswim.com

General Enquiries: hello@onniswim.com

Returns & Refunds: returns@onniswim.com

Customer Support Hours: Monday – Friday, excluding public holidays.

Response Time: We aim to respond to all customer enquiries within 1–2 business days.

For all order-related enquiries, please include your order number to help us assist you as quickly as possible.

For returns, exchanges, refunds or faulty product enquiries, please contact returns@onniswim.com before sending any items back.

ONNI is committed to providing a positive customer experience.